Our Services and Information

At Family Tree Medical we go beyond traditional healthcare by providing an ongoing commitment to take care and medical innovation to the next level.

 

That is why we are one of the first practices in Western Michigan to implement a patient centered medical home, revolutionizing our practice. This transformation has helped us to become not just your family doctor, but your medical home. We ensure a continuous relationship to provide care for your health, wellness, and spiritual needs.

 

 

 

 

Your First Appointment

Remember to please arrive early so we can complete your initial paperwork. In addition, please remember to bring the following: Current Insurance Card, list of current prescriptions and over the counter medication, your medical and surgical history, recent test results and revelant records, preferred pharmacy name, phone number, and location.

 

Appointments and Cancellations

We pride ourselves in making every effort to accommodate same day appointments. Please call no less than 24 hours in advance of any appointment that you cannot keep, so we can make that time available for other patients. Any cancellations with less than a 24 hour notice will be charged a $50.00 fee. In addition, this same fee will apply to the second and additional cancellations.

 

Insurance Billing

We are committed to helping you maximize your health benefits. That is why we accept all major HMO and PPO insurances, Health Savings Accounts, Medicare, and self pay patients. In addition, we will bill your insurance company directly for all rendered services so you do not have to hassle with the complexities of claim forms. This includes workman's compensation and motor vehicle accident claims.

For insurance questions, please feel free to contact our Billing Department directly at 269- 945-7497.

 

Sick or Hurt? Where Do You Go?

Read our easy sheet to advise when you should call us, when you may need to go to an Urgent Care center, or when you should call 911 and/or go to the Emergency room. Download Sick or Hurt

 

Do You Need Assistance?

Please let us know if you do not have enough food in your home, difficulty paying your utility bills, housing issues, unable to cover the cost of your medications, and/or transportation issues, etc.  We can connect you with community resources that may be able to help.  Call the office 269-945-7497 and ask for a Family Tree Medical Care Manager.